Privacy Policy

This Privacy Policy explains how DGNCT LLC (“Diagnocat,” “we,” “us,” or “our”) collects, uses, and protects information you provide through this website. By using this site or submitting a form, you agree to the practices described below.

What Is Personal Information?

Personal information is information that identifies you as an individual, or that can reasonably be linked to you. It includes information such as your name, email address, telephone number, practice or organization name, and job role.

What Information Do We Collect?

We collect information you voluntarily provide to us, and limited technical information collected automatically when you visit the site.

Information you give us

• First and last name
• Email address
• Telephone number
• Practice or organization name, your role, and number of locations
• The clinical areas you tell us you are interested in, and any message you choose to send
• Your consent selections, including consent to be contacted by text message

Information collected automatically

• IP address, browser type, and device information
• Pages viewed and time spent on the site
• Referring website and campaign parameters (such as UTM tags) that indicate how you reached us

We do not ask for, and you should not submit through this website, any protected health information (PHI) or patient-identifiable clinical data. Demo requests should describe your practice, not your patients.

How Do We Use the Personal Information We Collect?

• To contact you about the demo or information you requested
• To respond to your questions and provide customer support
• To schedule and conduct product demonstrations
• To send you service updates, and — where you have consented — marketing communications
• To improve our website, products, and services
• To comply with legal obligations and enforce our terms

SMS / Text Messaging Consent

Types of messages you may receive

• Conversational / customer care: replies about your demo request, scheduling, and follow-up from our team.
• Account notifications: appointment confirmations, reminders, and updates related to your request.
• Marketing (separate opt-in): product news, offers, and announcements, only where you have specifically consented.

What Personal Information Do We Share With Third Parties?

We do not sell your personal information. We share limited information only as needed to operate our business:

• Service providers who host our website, manage our customer relationship platform, and deliver email or SMS on our behalf, each bound to protect your information
• Analytics and advertising providers, limited to the technical and campaign data described above
• Where required by law, regulation, subpoena, or other legal process, or to protect our rights and safety
• In connection with a merger, acquisition, or sale of assets, subject to this Policy

As stated above, text messaging originator opt-in data and consent are never shared with third parties for their own marketing purposes.

Links to Other Websites

Our site may link to third-party websites we do not control. We are not responsible for their content or privacy practices, and we encourage you to review the privacy policy of any site you visit.

What Steps Do We Take to Protect Your Information Online?

We use administrative, technical, and physical safeguards designed to protect the information we collect, including encrypted transmission of form submissions. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

What Choices Do You Have Regarding the Use of Your Information?

• You may opt out of marketing emails using the unsubscribe link in any message
• You may opt out of text messages at any time by replying STOP
• You may request access to, correction of, or deletion of your personal information
• You may ask us to stop contacting you entirely

To exercise any of these choices, contact us using the details below.

Children's Privacy

This website is intended for dental professionals and is not directed to children under 13. We do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes take effect when posted to this page, and the “last updated” date above will reflect the revision.

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